Wipro hiring for Administrator Service Desk

Company : Wipro

Website : www.wipro.com



Company Profile :

Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 145,000 employees serving over 900 clients in 61 countries. The company posted revenues of $6.9 billion for the financial year ended Mar 31, 2013.Wipro helps customers to do business better leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and a vertically aligned business model. Our 55+ dedicated emerging technologies ‘Centers of Excellence’ enable us to harness the latest technology for delivering business capability to our clients.

Job Role : Administrator Service Desk

Eligibility : Any Graduate

Experience : 0 - 1 Year

Job Location : Hyderabad


Job Responsibilities:


  • As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. 
  • Handle first-level incident / problem determination and resolution on a 24x7 basis.
  • Service incidents and queries within the agreed service levels. 
  • Timely escalation of incidents to higher levels when required. 
  • Log file monitoring for errors. 
  • Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. 
  • Follow quality / security process defined for the engagement.


Skills:

TIS Service Desk.





Click Here To Apply













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